+32 (0)476 54 38 90      info@groteschatten.comKeurmerk webwinkel

Terms & Conditions

1.The seller

Grote Schatten has its registered office at Teirlinckhof 6, 9890 Vurste, Belgium, and subscribed to the crossroads bank for enterprises (CBE) under the number: 0880.374.968.

The VAT number is: BE 0880.374.968 ("seller").


Order acceptance by the buyer of our general terms and conditions, which form an integral part of the agreement, to the exclusion of all other General or particular conditions given by the buyer, unless explicitly written agreed otherwise.

3.Offers and acceptance of orders

All our offers are non-binding. We are only bound by an order after we have confirmed in writing or after we started with execution. The information about the products and pricing, as well as the detailed order information, are drawn up and communicated subject to change and correction.


Products are only supplied in the countries for which the website allows the delivery. The delivery of products to the extent possible, will be done within the time that in the individual order confirmation. Incorrect delivery addresses are the responsibility of the purchaser and may give rise to additional costs. Unless otherwise agreed, our prices do not include transport and delivery of the goods to the buyer. The cost of transport and delivery are listed separately. The indicated delivery periods are not binding, but are purely as an indication. No delay in delivery may be prone to breaking the sale and payment of damages for the benefit of the buyer, except in cases of deliberate delay. We are entitled to carry out partial deliveries. In case of non-delivery of the goods, any amount paid by the purchaser will be refunded without interest or other consideration.

5.Retention of title

The delivered goods remain the property of great treasures until full payment of the price, including all fees and charges, interest and fees. In the event of non-payment we reserve the right to take back the goods, by operation of law and at the expense of the buyer.


Complaints must, in order to be admissible, allow us to: (a) in the case of complaint for non-conforming delivery, eight (8) days of delivery and (b) in the case of hidden defects, within eight (8) days after discovery of the defect or after the time that such discovery reasonably could have happened. On receipt of the goods by the buyer covers any defect or non-conformity which could be fixed. Complaints should be directed to: info@groteschatten.com


Our guarantee is limited to the warranty for hidden defects and the guarantee in the event of consumer sale, both provided for in the civil code. We are only in for damages resulting from intent or gross negligence. We are not responsible for indirect damage, of whatever nature, by the buyer.

8.Right of revocation

Under the distance selling to consumers who fall within the scope of the law of 6 april 2010, the consumer is entitled to notify the seller that he renounces the purchase, without penalty and without giving any reason been and fourteen calendar days from the day following the delivery. If the consumer on this possibility, he must the goods in original condition and packaging at his/her own risk and expense to Grote Schatten, Teirlinckhof 6, 9890 Vurste, Belgium. When your package has returned to us and has been checked you get the amount of the returned product exclusive the shipping cost credited. Goods that are designed specifically for the buyer, which is out of the range or goods with discount or outlet can not be returned. The buyer can therefore not rely on the waiver clause.

9.Force majeure

We are not responsible for a delay in the execution or for a non-performance of our obligations because of events beyond our normal control, included production interruptions, difficulties in supply or shortages of raw materials, labour, energy or transport or transport delays, strikes, lockouts, work stoppages or other collective labour disputes, which either ourselves, or our suppliers, and this even if these events foreseeable.

10.Prices and payment

The invoices are payable at our registered office is at Teirlinckhof 6, 9890 Vurste, Belgium, on the due date, not with discount, unless otherwise stated on the invoice. Any complaint concerning the invoices should, in order to be admissible, detailed to be registered by letter within three (3) days after receipt of the invoice. In case of overdue payments on the outstanding invoice amounts will be legally and without any prior notice is necessary the interest be charged a rate of 1% per month from the invoice date. At default and if a collection letter by ordinary post 14 days has remained without effect will in addition, liquidated damages are due to the amount of 10% of the outstanding amounts. We reserve the right at each total or partial non-payment of an invoice on the due date, or any other breach by the purchaser on its commitments under the agreement, if so jure and without notice, the implementation of all these agreements with the buyer to suspend or to terminate with immediate effect, without the need for any judicial intervention and all even not due to requirements or claims immediately on delivery only against cash payment, despite previous agreements and without prejudice to any other right that we can stand. It does not immediately occur against a deficit.

11.Personal data

By ordering on the internet site Grote Schatten, the Buyer expressly to go to the processing and the use of his/her personal data for purposes such as administration of the customer base, management of orders, deliveries and invoices, follow-up of the solvency, marketing and advertising. The processing for marketing purposes and the individualized advertising happens only if the customer is to express your agreement has stated during the order process. Grote Schatten may not transfer the data to third parties. The buyer has the right to access and correct data for all. The buyer has the right to free of charge at any time to object to the processing for direct marketing purposes. For more information, the Buyer need to address the public register kept by the Commission for protection of the personal life environment in Brussels.

12. Access prohibition to site

Grote Schatten reserves the right unilaterally to ban access to all or part of the site for each physical person: That would violate these terms of use that in one way or another the good reputation of the site would tarnish. Who infringes the intellectual rights of third parties. Who would use the site for illegal purposes.


All parties accept the electronic proof within the framework of their relationships (for example: email, back ups, etc.).

14.Contracts with suppliers, hosting providers and payment providers

Grote Schatten has the right to end all contracts with suppliers when  they fail to follow what was agreed upon in the specified contract. The court of Gent is competent. Examples of such situations are: loss of income due to hosting errors or payment service providers that do not pay out in a correct manner. When these situations arise, Grote Schatten is authorized to demand compensation for all damage suffered increased by 10% per month, starting from the first occurrence of this damage, proven by email or other evidence.


If an article of these terms and conditions is declared invalid, this invalidity will not affect the validity of the other articles.

16.Governing law

 All agreements concluded with the seller are governed by Belgian law. The Belgian courts have exclusive competence.

17. Complaints procedure

We recommend that you first make your complaints known to us by emailing info@groteschatten.com. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europe.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.

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